π¦ Shipping Information
Processing Time: Orders are processed within 2β5 business days. Custom or made-to-order items may take a bit longer β but theyβre worth the wait!
Shipping Time:
πΊπΈ USA: 5β10 business days
π International: 10β20 business days (varies by region)
Carriers: We work with reliable partners like Zendrop, Printify, and local fulfillment centers to ensure fast, safe delivery.
Tracking: As soon as your order ships, you'll receive a tracking number via email or SMS.
Shipping Fees: Calculated at checkout. Free shipping on select items and promotions.
π Returns & Exchanges
Because many of our items are custom-made or personalized, we cannot accept general returns. However:
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Include photos of the issue, and weβll offer a replacement or refund β no hassle.
Non-custom, standard items may be eligible for return or exchange. Contact our support team to check eligibility.
β οΈ Important Notes
We are not responsible for delays caused by couriers or customs.
Incorrect shipping info submitted at checkout is the responsibility of the buyer.
Subscription box returns are handled on a case-by-case basis due to the curated nature of the items.
π© Questions?
Weβre here to help!
Email us at info@maddbranded.com or use our Contact Page to get in touch